Daniel Mc Coy
About Daniel Mc Coy
Daniel Mc Coy is an experienced Account Manager currently working at iCrowdNewswire in Pakistan. He has a background in customer service and client relations, with previous roles at Globalcom Solutions, MTBC, Tribe Consulting Ltd, Sybrid Private Limited, and Pro Global.
Current Role at iCrowdNewswire
Daniel Mc Coy has been serving as an Account Manager at iCrowdNewswire since 2021. In this role, he is responsible for managing client accounts and ensuring client satisfaction. His position requires effective communication and coordination with various departments to address client needs and account discrepancies. His experience in account management contributes to the overall success of the organization.
Previous Experience in Customer Service
Before joining iCrowdNewswire, Daniel Mc Coy held several positions in customer service. He worked at Globalcom Solutions, Inc. as a Customer Service Specialist from 2016 to 2017. He then moved to Sybrid Private Limited, where he served as a Customer Sales Specialist from 2018 to 2019. His experience also includes working at Tribe Consulting Ltd and MTBC, where he focused on client services and support.
Education in Accounting and Finance
Daniel Mc Coy earned a Bachelor of Science degree in Accounting and Finance from The University of Lahore. His educational background provides him with a solid foundation in financial principles, which is beneficial in his current role as an Account Manager. This knowledge aids in understanding billing terminologies and managing account-related issues effectively.
Skills in Insurance Claims Management
Daniel possesses strong skills in researching and appealing denied insurance claims. He demonstrates expertise in checking eligibility and benefit verification for insurance claims, which is crucial in his role. His comprehensive understanding of billing terminologies further supports his ability to manage account discrepancies efficiently.
Technical Proficiency and Communication Skills
Daniel Mc Coy is skilled in using Microsoft Word, Excel, and Outlook, which enhances his efficiency in account management. He is also proficient in internet research, enabling him to gather necessary information for his tasks. Known for his excellent interdepartmental coordination and communication skills, he effectively collaborates with colleagues to achieve organizational goals.