Shahid Abbas
About Shahid Abbas
Shahid Abbas is a Customer Relationship Management Specialist at iCrowdNewswire, where he enhances customer interaction strategies through data analysis. He holds an Executive MBA from Hazara University and has expertise in integrating CRM systems with communication channels.
Work at iCrowdNewswire
Shahid Abbas has been employed at iCrowdNewswire since 2020, serving as a Customer Relationship Management Specialist. In this role, he utilizes data analysis to enhance customer interaction strategies. His focus is on improving customer service relationships, which contributes to driving sales growth for the organization. He integrates CRM systems with various communication channels, including social media, to optimize customer engagement.
Education and Expertise
Shahid Abbas studied at Hazara University, where he pursued a degree in Business Administration and Management. He completed his Executive MBA from 2012 to 2014. His educational background provides a foundation for his expertise in customer relationship management, particularly in integrating CRM systems with communication channels.
Background
Shahid Abbas has a professional background in customer relationship management, with a specific focus on utilizing data analysis to enhance customer interactions. His experience spans four years at iCrowdNewswire, where he has developed skills in improving customer service relationships and driving sales growth.
Achievements
While specific achievements are not detailed, Shahid Abbas's role as a Customer Relationship Management Specialist at iCrowdNewswire highlights his contributions to enhancing customer interaction strategies and integrating CRM systems with communication channels. His work is aimed at improving customer service relationships and supporting sales growth.