Tahmeed Ahmed (Tom)
About Tahmeed Ahmed (Tom)
Tahmeed Ahmed, also known as Tom, is an Account Manager at iCrowdNewswire, where he leverages his sales acumen and background in information services to enhance customer satisfaction. He has a diverse work history that includes roles in customer support and sales across Pakistan and the United Kingdom.
Work at iCrowdNewswire
Tahmeed Ahmed has been serving as an Account Manager at iCrowdNewswire since 2021. In this role, he demonstrates a strong professional sales acumen, which is essential for managing client accounts and ensuring customer satisfaction. His responsibilities include maintaining client relationships and facilitating effective communication to meet client needs.
Education and Expertise
Tahmeed Ahmed studied at FBISE Islamabad, where he completed his F.Sc in pre-engineering from 2010 to 2012. This educational background provides him with a foundational understanding of technical concepts, which complements his professional skills in the information services industry. His expertise in customer satisfaction and communication is a key aspect of his role.
Background in Customer Support
Tahmeed has a diverse background in customer support roles across various companies. He worked as a Customer Sales Representative at J Telemarketing from 2015 to 2016, and later as a Customer Support Executive at Tribe Consulting (Pvt.) Ltd. for three months in 2021. His experience also includes working as a Cab Controller and Customer Support Executive at CabCall Experts from 2017 to 2019, and as a Cab Controller/Administrator at Airport Travels Reading from 2018 to 2020.
Skills in Order Taking
Tahmeed Ahmed possesses skills in order taking, which are crucial for his effectiveness as an Account Manager. This skill set enhances his ability to manage client requests efficiently and ensures that customer needs are met promptly. His background in customer support roles has further developed his capabilities in this area.