Lorraine Goldsmith

Lorraine Goldsmith

Vice President Renewals @ Ideagen Plc

About Lorraine Goldsmith

Lorraine Goldsmith serves as the Vice President of Renewals at Ideagen, where she has worked since 2024. With extensive experience across various industries, she plays a crucial role in supporting compliance challenges for over 11,400 customers.

Work at Ideagen Plc

Lorraine Goldsmith serves as the Vice President of Renewals at Ideagen, a position she has held since 2024. Based in Nottingham, England, she works in a hybrid capacity. In her role, she plays a crucial part in supporting over 11,400 customers with compliance challenges. Her contributions align with Ideagen's mission of minimizing risk and strengthening compliance through community support and leadership.

Previous Experience

Prior to her current role, Lorraine Goldsmith held several significant positions. She worked at HiBob as Senior Customer Success Director for 11 months in 2022, focusing on customer satisfaction in London. Before that, she was the Director of Customer Success at Nourish Care from 2023 to 2024. Her tenure at The Access Group spanned from 2013 to 2022, where she held multiple roles including Consultant, Head of Customer Success, and Solution Design Consultant. Additionally, she worked as a Product Consultant at Cascade HR Ltd and as Accounts and Payroll Manager at UKL Group.

Education and Expertise

Lorraine Goldsmith earned a BA (Hons) in Interdisciplinary Human Studies from the University of Bradford, where she studied Psychology, Sociology, Philosophy, and Literature from 1997 to 2000. Her educational background supports her extensive experience in customer success and compliance across various industries, including aviation, accounting, aerospace, defence, pharmaceuticals, and food and beverage sectors.

Industry Experience

Lorraine Goldsmith has a diverse professional background, having worked across multiple industries. Her experience spans sectors such as aviation, accounting, aerospace, defence, pharmaceuticals, and food and beverage. This broad exposure equips her with a comprehensive understanding of the unique compliance challenges faced by different industries, enhancing her effectiveness in her current role at Ideagen.

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