Robert Goeller
About Robert Goeller
Robert Goeller is a Customer Engineer with extensive experience in customer relationship management and technical support. He has worked in various engineering roles since the 1990s, demonstrating a commitment to quality improvements and continuous growth in his field.
Work at IdentiSys
Robert Goeller has been employed at IdentiSys as a Customer Engineer since 2015. His role focuses on customer relationship building and support, which are essential components of his responsibilities. Over the past nine years, he has contributed to various projects, utilizing his technical skills and expertise to enhance customer satisfaction and service quality.
Previous Employment Experience
Before joining IdentiSys, Robert Goeller worked at several companies in various engineering roles. He served as a Field Service Engineer at Trapeze Group from 2010 to 2014. Prior to that, he was a Preventive Maintenance Technician at CareFusion for five months in 2010. His earlier experience includes six years as a Quality Assurance Engineer at Diagraph, an ITW Company, from 1997 to 2003, and four years as an Avionics Specialist in the United States Air Force from 1993 to 1997.
Education and Expertise
Robert Goeller studied at Lincoln University in Missouri, where he earned a Bachelor of Science degree from 1989 to 1991. He also attended the Community College of the Air Force, achieving an Associate's degree from 1993 to 1997. His educational background is complemented by a certification in computer proficiency (A+ Cert) and expertise in low voltage electronics circuit testing.
Technical Skills and Problem-Solving
Robert Goeller possesses highly developed root cause analysis and problem-solving skills. He applies these skills to provide effective solutions and ideas for design modifications. His mechanical aptitude allows him to quickly learn diverse electromechanical systems, positively impacting company projects and enhancing operational efficiency.
Commitment to Continuous Improvement
In his professional roles, Robert Goeller demonstrates a commitment to product and process quality improvements. He aims for continuous growth in his Field Service Engineering role, focusing on delivering high-quality solutions that meet customer needs and expectations.