Alex Medina
About Alex Medina
Alex Medina's Professional Services Leadership
Alex Medina serves as the Director of Professional Services, leading service engineer projects and integrations at Identity Automation. In his role, Alex works closely with project managers to drive projects forward and enhance team cohesion. He also leads efforts in onboarding and cross-training within the Services Engineering team, ensuring that processes run smoothly and efficiently.
Alex Medina's IT Industry Experience
With 15 years of experience in the IT industry, Alex Medina possesses a deep well of knowledge and expertise. Over the past decade, he has specifically focused on Identity and Access Management (IAM), allowing him to develop specialized skills in this critical area. His extensive background forms the foundation of his leadership at Identity Automation.
Alex Medina's Education and Certifications
Alex Medina holds a degree in Business Administration with a concentration in Computer Information Systems from the Florida Institute of Technology. Additionally, he is a Microsoft Certified Systems Engineer (MCSE), showcasing his technical proficiency and commitment to maintaining industry-recognized certifications.
Alex Medina's Expertise in Active Directory and Integrations
Alex Medina is proficient in Active Directory (AD) and has successfully led several AD migrations. He also boasts experience with multiple Web Services integrations. His technical capabilities are reflected in his ability to update internal business processes while maintaining high levels of customer satisfaction and engagement.