Leah Marcus
About Leah Marcus
Leah Marcus is a Director at IDEO, where she has worked since 2019, and an Adjunct Lecturer at the Kellogg School of Management since 2016. She holds dual degrees in Marketing and Design & Innovation and has extensive experience in strategy, product management, and user experience across various industries.
Current Role at IDEO
Leah Marcus has served as Director at IDEO since 2019, contributing to the firm's focus on human-centered design and innovation. In her role, she partners with clients to develop growth strategies and operating models that integrate both physical and digital channels. Her expertise lies in creating user-centric solutions that enhance customer experiences across various platforms.
Education and Expertise
Leah Marcus holds a dual degree in Marketing and Design & Innovation from the Kellogg School of Management. She also earned a BSBA from Washington University in St. Louis - Olin Business School, where she studied Finance, Managerial Economic Strategy, and Spanish. Additionally, she completed an MBA and MEM in the MMM Program at Northwestern University, focusing on Strategy, Marketing, and Design & Operations.
Professional Background
Leah Marcus has a diverse professional background, beginning her career as a Human Resources Intern at Novartis and a Finance Intern at Boston Scientific. She later worked as a Logistics Engineer II at Raytheon, specializing in product lifecycle management within the missile defense industry. Her experience also includes roles as a Strategy Associate and Senior UX Strategist at gravitytank and One North Interactive, respectively.
Teaching Experience
Since 2016, Leah Marcus has been an Adjunct Lecturer at the Kellogg School of Management, specifically within the MMM Program. In this capacity, she shares her knowledge in strategy and design with students, drawing on her extensive industry experience to provide practical insights into the intersection of business and design.
Achievements in User Experience
Leah Marcus has a strong focus on enhancing user experience, demonstrated during her tenure as Senior Product Manager at Trunk Club, where she oversaw the end-to-end customer experience. Her work involved integrating sales technology and improving digital user experiences, showcasing her commitment to understanding human behavior and its impact on design and strategy.