Michelle M. Santana, Cfe
About Michelle M. Santana, Cfe
Michelle M. Santana is an accomplished Accounting Lead at IDEO, with extensive experience in accounts receivable and payable roles. She holds a Master of Science in Forensic Accounting and has a proven track record in fraud detection and revenue recovery.
Current Role at IDEO
Michelle M. Santana currently serves as the Accounting Lead at IDEO, a position she has held since 2017. In this role, she oversees accounting operations and ensures financial accuracy within the organization. Prior to this position, she worked as an Accounts Receivable Clerk starting in 2015 and as an Accounts Payable Specialist from 2010 to 2015. Her extensive experience at IDEO spans multiple roles, contributing to her comprehensive understanding of the company's financial processes.
Previous Experience at IDEO
Michelle M. Santana's tenure at IDEO began in 2007 when she joined as a Front Desk Receptionist. She worked in this capacity for seven years until 2014. During her time at IDEO, she transitioned into various accounting roles, gaining valuable experience that led to her current position. Her progression within the company highlights her adaptability and commitment to the organization.
Educational Background in Accounting
Michelle M. Santana pursued her education at Roosevelt University, where she studied Financial Accounting and earned a Bachelor of Science in Business Administration (BSBA) with a focus on Accounting from 2012 to 2017. She further advanced her education by obtaining a Master of Science in Forensic Accounting from 2017 to 2020. This academic background has equipped her with the skills necessary for her roles in accounting and fraud prevention.
Experience in Fraud Detection
Michelle M. Santana has significant experience in detecting and preventing fraud. She has worked on various initiatives, including creating a monthly newsletter aimed at educating team members on fraud prevention. Her investigative work has led to the recovery of millions of dollars in missing revenue and cash from customers. Her expertise includes identifying check fraud and counterfeit bill detection, making her a valuable asset in financial security.
Professional Journey Prior to IDEO
Before her time at IDEO, Michelle M. Santana worked at BMO Harris Bank as a Lockbox Processor for eight months in 2006. She also held a position at ABN AMRO Bank N.V. as a Lockbox Processor and Supervisor from 2003 to 2007. These roles provided her with foundational experience in financial processing and management, contributing to her career development in accounting.