Hamad Abbasi
About Hamad Abbasi
Hamad Abbasi is a Customer Services Renewal Representative at IDERA Software in Houston, Texas, where he has worked since 2017. He holds a Bachelor's degree in Humanities from the Institute of Administrative Sciences at the University of the Punjab and has previous experience as a Logistic & Marketing Manager at HAS RICE PAKISTAN PVT LTD.
Work at Idera
Hamad Abbasi has been employed at Idera Software since 2017. In his role as a Customer Services Renewal Representative, he focuses on customer engagement and service continuity. His responsibilities include managing customer renewals and ensuring satisfaction with the company's software solutions. His tenure at Idera spans over seven years, during which he has contributed to the company's customer service efforts in Houston, Texas.
Education and Expertise
Hamad Abbasi holds a Bachelor's degree in Humanities/Humanistic Studies from the Institute of Administrative Sciences at the University of the Punjab, Lahore, Pakistan. He also studied Computer Software Technology at the National University of Singapore, where he earned a degree in Software Engineering from 2010 to 2014. His educational background equips him with a blend of administrative and technical skills relevant to his current role.
Background
Before joining Idera Software, Hamad Abbasi worked as a Logistic & Marketing Manager at HAS RICE PAKISTAN PVT LTD from 2013 to 2014. This position was based in Karachi, Pakistan, and involved overseeing logistics and marketing operations for the company. His experience in this role provided him with valuable insights into customer service and operational management.
Career Progression
Hamad Abbasi's career has evolved from a managerial position in logistics and marketing to a customer service role in the software industry. His transition to Idera Software reflects a shift towards customer-focused roles, leveraging his educational background in humanities and software technology. His ongoing work in customer services highlights his commitment to enhancing client relationships and service delivery.