Keith Brosnahan
About Keith Brosnahan
Keith Brosnahan is a Technical Support Representative with extensive experience in the software and sales industries. He has worked at IDERA Software since 2016 and has held various roles at companies such as AccuFund, Monster Worldwide, and Quadrant Software.
Current Role at Idera Software
Keith Brosnahan has been employed at Idera Software as a Technical Support Representative since 2016. In this role, he provides technical assistance and support to clients, ensuring they have the necessary resources to effectively utilize the software products. His experience in technical support contributes to the overall customer satisfaction and operational efficiency of the company.
Previous Experience at AccuFund, Inc.
Before joining Idera Software, Keith Brosnahan worked at AccuFund, Inc. as a Technical Support Representative for a period of five months in 2013 to 2014. His responsibilities included assisting clients with software-related inquiries and troubleshooting issues, which helped him develop his technical support skills.
Background in WebTrends Administration
Keith Brosnahan has experience as a WebTrends Administrator, having worked at both Monster Worldwide and The Judge Group in 2012 to 2013. At Monster Worldwide, he held the position for one year, while at The Judge Group, he worked for six months. His role involved managing web analytics and reporting, which enhanced his understanding of data analysis and online performance metrics.
Education and Academic Qualifications
Keith Brosnahan studied at Bentley College, where he earned a Bachelor of Science degree in Accounting from 2000 to 2004. His education provided him with a strong foundation in financial principles and analytical skills, which are beneficial in his technical support roles.
Sales Experience at Snow's Home and Garden
In addition to his technical roles, Keith Brosnahan has worked as a Sales Associate at Snow's Home and Garden since 2015. This position involves assisting customers with their purchases and providing product knowledge, showcasing his versatility in both technical and sales environments.