Lynn Patterson
About Lynn Patterson
Lynn Patterson is a Customer Service Renewal Representative at IDERA Software, where she has worked since 2016. With over 15 years of experience in administrative and sales support roles, she has a strong background in partner management and communication skills.
Work at Idera
Lynn Patterson has been employed at IDERA Software as a Customer Service Renewal Representative since 2016. In this role, she focuses on customer service and renewal processes, contributing to the company's customer retention efforts. Her experience in sales operations and customer service supports her effectiveness in this position.
Previous Experience at Symantec
Lynn Patterson worked at Symantec in various roles related to sales operations. She served as a Sales Operations Specialist – Renewals from 2006 to 2012, where she managed renewal processes. Additionally, she held the position of Sr. Sales Operations Specialist in the Information Management Group for one year from 2012 to 2013. Her tenure at Symantec provided her with extensive experience in sales operations.
Background in Administrative Support
Lynn Patterson has over 15 years of experience providing administrative and sales support to senior executives and sales teams. Her career began at Life-Tech, Inc. as a Corporate Administrator from 1991 to 2000. She also worked as an Administrative Assistant at BMC Software from 2000 to 2003, and as an Executive Assistant at BindView from 2003 to 2004. This background has equipped her with strong organizational and communication skills.
Expertise in Strategic Partner Management
Lynn Patterson possesses knowledge in strategic partner management, which has been a significant aspect of her roles throughout her career. This expertise has been particularly relevant in her positions at Symantec and IDERA Software, where managing relationships with partners and customers is essential for business success.
Event Coordination Experience
Throughout her career, Lynn Patterson has coordinated conventions and seminars as part of her administrative and sales operation responsibilities. This experience has enhanced her organizational skills and ability to manage multiple tasks effectively, contributing to her overall professional capabilities.