Michelor (Miki) Dickerson
About Michelor (Miki) Dickerson
Michelor (Miki) Dickerson serves as the Renewal Operations Manager at IDERA Software, where he has worked since 2018. He has a background in aviation and data management, with previous roles at Continental Airlines and United Airlines.
Current Role at Idera Software
Michelor Dickerson serves as the Renewal Operations Manager at Idera Software. He has held this position since 2018, contributing to the company's operational efficiency for six years. In this role, he focuses on managing renewal processes and ensuring data integrity within the operational framework. His responsibilities include overseeing scheduling requirements and implementing effective data management strategies.
Previous Experience in Aviation
Prior to his current role, Michelor Dickerson worked extensively in the aviation industry. He was employed at Continental Airlines as a Pilot Scheduler from 2000 to 2005 and later as Supervisor Pilot Scheduling from 2005 to 2012. He also served at United Airlines as a Staff Representative from 2000 to 2015 and as a Quality Assurance Analyst in the IT Division from 2017 to 2018. His experience spans over 15 years in various capacities within these organizations.
Education and Academic Background
Michelor Dickerson studied at the University of Houston, where he earned a Bachelor of Arts (BA) degree in Anthropology. This academic background has provided him with a diverse perspective that he applies in his professional roles, particularly in understanding operational dynamics and team interactions.
Expertise in Data Management
Michelor Dickerson possesses extensive experience in data management, data integrity, and data cleansing within logistical operations. He is recognized for managing complex operational scenarios in fast-paced environments. His expertise includes a team-building approach to assess and resolve scheduling requirements, as well as conducting data testing and reconciliation.
Technical Skills and Proficiencies
Michelor Dickerson is a proficient System Administrator in Salesforce and is well-trained in various software applications, including Microsoft Office, SharePoint, Ariba, and PeopleSoft. He is recognized as a Subject Matter Expert in several aviation and operational software, which enhances his ability to train co-workers and develop departmental policies and procedures manuals.