Ty Mekonnen
About Ty Mekonnen
Ty Mekonnen is a Support Engineer with extensive experience in system administration and technical support. He has worked at the Metropolitan Area Planning Council since 2014 and at IDERA Software since 2012, and he holds a Bachelor of Science in Management Information Systems from the University of Massachusetts Boston.
Work at Idera
Ty Mekonnen has been employed at Idera Software as a Support Engineer since 2012. In this role, he provides technical support and assistance to clients, ensuring effective use of Idera's software solutions. His responsibilities include troubleshooting issues, resolving customer inquiries, and contributing to product improvement based on user feedback. With over a decade of experience in this position, he has developed a strong understanding of the software and its applications.
Work at Metropolitan Area Planning Council
Since 2014, Ty Mekonnen has served as System Administrator II at the Metropolitan Area Planning Council. In this role, he manages and maintains the organization's IT infrastructure, ensuring optimal performance and security. His duties include system monitoring, user support, and implementing technology solutions to enhance operational efficiency. With ten years in this position, he plays a key role in supporting the council's technological needs.
Education and Expertise
Ty Mekonnen studied at the University of Massachusetts Boston, where he earned a Bachelor of Science degree in Management Information Systems. His studies spanned from 2003 to 2006, providing him with a solid foundation in information technology and management principles. This educational background supports his professional roles in IT support and systems administration.