Ankit Chillar
About Ankit Chillar
Ankit Chillar serves as the Head of Customer Success at IDfy, bringing extensive experience from previous roles at companies like Adobe, Leena AI, and Zscaler.
Current Role at IDfy
Ankit Chillar serves as the Head of Customer Success at IDfy. He has held this position since 2023. In this role, he is responsible for overseeing customer success initiatives and ensuring client satisfaction. His leadership aims to enhance customer engagement and retention.
Previous Experience at Leena AI
Ankit Chillar has extensive experience at Leena AI, where he worked in various capacities. He served as Senior Manager of Customer Success for three months in 2021, followed by a role as Director of Customer Success - APAC from 2021 to 2022 for one year. He then transitioned to the position of VP & Head of Customer Success - APAC from 2022 to 2023, where he focused on strategic customer success management.
Experience at Adobe
Ankit Chillar worked at Adobe from 2013 to 2020, where he held multiple roles. He began as an Associate Consultant for Creative Cloud for three years. He then advanced to the position of Customer Success Manager - Enterprise, serving for four years in the New Delhi area. His work involved managing enterprise-level customer accounts and driving customer success strategies.
Educational Background
Ankit Chillar earned a Bachelor of Technology (BTech) degree in Electrical, Electronics, and Communications Engineering from Maharshi Dayanand University. His studies spanned from 2007 to 2011, providing him with a strong technical foundation that supports his career in customer success and technology.
Early Career Experience
Ankit Chillar began his career in the technology sector, working as an IT Associate at HCL Technologies for one year from 2011 to 2012. He then served as an IT Analyst at Accenture for 11 months in 2013. Additionally, he worked as a Product Consultant at Honeywell for six months in 2012, gaining valuable experience in customer engagement and technical support.