Nisha Gyanani
About Nisha Gyanani
Nisha Gyanani is a Key Account Manager at IDfy, where she has worked since 2022, focusing on revenue generation and client retention. She has prior experience at HT Media Ltd and specializes in managing key accounts across various industries.
Work at IDfy
Nisha Gyanani has been serving as a Key Account Manager at IDfy since 2022. In this role, she focuses on revenue generation through effective cross-selling and upselling strategies. Her responsibilities include managing client relationships to ensure satisfaction and retention. Nisha plays a crucial role in overseeing agreement renewals, which contributes to the overall growth of the company's client base.
Previous Experience at HT Media Ltd
Prior to her current position, Nisha worked at HT Media Ltd as Deputy Manager in Client Servicing and Sourcing (HR) for the Enterprise division in the West Region from 2016 to 2017. In this role, she was involved in managing client accounts and ensuring their needs were met effectively. This experience provided her with a solid foundation in client management and service delivery.
Education and Expertise
Nisha Gyanani holds a Post Graduate Diploma in Business Management (PGDBM) with a focus on Human Resources, which she obtained through correspondence from SCDL. Her educational background equips her with the skills necessary for effective account management and client servicing across various industries.
Specialization in Key Account Management
Nisha specializes in managing key accounts across a range of industries, including Banking, Financial Services, and Insurance (BFSI), Healthcare, Information Technology (IT), and Telecommunications. Her expertise in these sectors allows her to tailor strategies that meet the specific needs of diverse clients, enhancing their overall experience.