Shweta Dubey
About Shweta Dubey
Shweta Dubey is a Business Delivery Executive currently employed at IDfy since 2024. She has previous experience in customer service and sales roles at TeamSpace Financial Services, Quess Corp Limited, and Teleperformance, and is pursuing a Bachelor of Arts in Economics at the University of Mumbai.
Current Role at IDfy
Shweta Dubey holds the position of Business Delivery Executive at IDfy, where she has been employed since 2024. Her role involves overseeing business delivery processes and ensuring client satisfaction. Based in Mumbai, Maharashtra, India, she contributes to the company's operational efficiency and client engagement strategies.
Previous Experience in Customer Service
Before joining IDfy, Shweta Dubey worked as a Customer Service Specialist at TeamSpace Financial Services Pvt. Ltd. from 2023 to 2024. During her seven-month tenure in Mumbai, she focused on enhancing customer experience and resolving client inquiries effectively.
Experience as Relationship Executive
Shweta Dubey served as a Relationship Executive at Quess Corp Limited in 2021 for six months. In this role, she was responsible for managing client relationships and facilitating communication between clients and the company, contributing to customer retention and satisfaction.
Sales Management Background
Shweta Dubey worked as a Sales Manager at Teleperformance from 2022 to 2023. Over the course of one year in Mumbai, she managed sales operations and led a team to achieve sales targets, focusing on driving revenue growth and improving sales processes.
Education in Economics
Shweta Dubey is pursuing a Bachelor of Arts in Economics at the University of Mumbai, a program she began in 2023. Her studies focus on economic theories and principles, providing her with a solid foundation in the field.