Tejas Raul
About Tejas Raul
Tejas Raul is a Customer Success Manager with extensive experience in various roles within the customer success and sales sectors. He has worked for several companies in Mumbai, including Cogoport, GoDigital Technologies, and IDfy, and holds a PGDM in Marketing from N. L. Dalmia Institute of Management Studies and Research.
Current Role at IDfy
Tejas Raul currently serves as a Customer Success Manager at IDfy, a position he has held since 2023. His responsibilities include ensuring customer satisfaction and managing client relationships. He operates from Mumbai, Maharashtra, India, where he applies his expertise to enhance customer experiences and drive engagement.
Previous Experience at Cogoport
Prior to his role at IDfy, Tejas worked at Cogoport as a Customer Success Manager from 2021 to 2022. During his tenure, he focused on improving customer satisfaction and retention strategies. His experience at Cogoport contributed to his understanding of customer dynamics in the logistics sector.
Professional Background
Tejas has a diverse professional background that includes roles in sales and customer success. He worked at GoDigital Technologies as a Sales Manager for five months in 2016, and later served as an Account Manager at JANATICS INDIA PRIVATE LTD. from 2017 to 2018. Additionally, he held a position as a Senior Manager in Customer Success at Saarthi.ai from 2022 to 2023.
Educational Qualifications
Tejas holds a Post Graduate Diploma in Management (PGDM) with a specialization in Marketing from N. L. Dalmia Institute of Management Studies and Research, where he studied from 2019 to 2021. He also earned a Bachelor of Engineering (BE) in Mechanical Engineering from Savitribai Phule Pune University, completing his degree from 2011 to 2015.
Early Career Experience
Tejas began his career with a Management Trainee position at Tata Tele Business Services in 2020 for one month. He also gained experience as an MBA Summer Intern at Legrand (India) for one month in the same year. These early roles provided him with foundational skills in management and business operations.