Heidi Hunter
About Heidi Hunter
Heidi Hunter serves as the Chief Product Officer at IDology, where she drives the company's product roadmap and strategy. With over 13 years of experience in product innovation and customer success, she has held various leadership roles in the identity verification sector.
Work at IDology
Heidi Hunter currently serves as the Chief Product Officer at IDology, a position she has held since 2022. In this role, she is responsible for driving the company's product roadmap and strategy, with a focus on introducing new innovations in the identity verification market. Prior to her current role, she was the VP of Product Innovations at IDology from 2020 to 2022. During her tenure, she contributed to product management and innovation efforts that enhanced customer experiences and product offerings.
Previous Experience at GBG Plc
Heidi Hunter worked at GBG Plc as the Chief Product Officer for GBG Americas from 2022 to 2023. Her role involved overseeing product strategies and innovations within the Americas region. Before this position, she held various roles that combined product innovation and customer success, leveraging her extensive experience to support customers effectively.
Education and Expertise
Heidi Hunter studied at Wesleyan College, where she earned a degree in History. With over 13 years of experience in product innovation, support, and implementation, she has developed a strong background in managing product strategies and enhancing customer satisfaction. Her expertise spans both product management and customer success, making her a well-rounded professional in the field.
Background in Product Management
Heidi Hunter has a significant background in product management, having served as Director of Product Management at IDology from 2018 to 2020. In this role, she focused on product development and management, contributing to the company's growth in the identity verification sector. Her experience in various roles throughout her career has equipped her with the skills needed to drive product innovation and enhance customer engagement.
Contributions to AI and Fraud Prevention
Heidi Hunter participated in discussions regarding AI and fraud prevention, emphasizing the importance of human-supervised AI. Her insights reflect her commitment to integrating advanced technologies into product strategies, particularly in the context of identity verification and fraud prevention.