Kathy Porche
About Kathy Porche
Kathy Porche is a Senior Account Manager at IDology with extensive experience in CRM Cloud Services and SaaS solutions. She has a strong background in client relationship management and strategic business planning, having previously held roles at Oracle, Evisort, and DocuSign.
Work at IDology
Kathy Porche has been serving as a Senior Account Manager at IDology since 2024. In this role, she operates in a hybrid capacity from Atlanta, Georgia. Her responsibilities include managing client relationships and ensuring the successful implementation of services. Her extensive background in CRM Cloud Services and SaaS solutions supports her effectiveness in this position.
Previous Experience at Oracle
Kathy Porche worked at Oracle for a total of seven years, holding multiple positions. She began as a Business Analyst from 2005 to 2012, where she developed skills in data analysis and project management. Subsequently, she served as Director of Client Success from 2012 to 2015, focusing on enhancing customer satisfaction and user adoption. Her experience at Oracle laid the foundation for her expertise in client relationship management.
Experience at Evisort and DocuSign
Before joining IDology, Kathy Porche held the position of Senior Account Manager at Evisort from 2022 to 2023. In this role, she continued to build on her account management skills. Prior to Evisort, she worked at DocuSign as a Global Account Manager from 2015 to 2022, where she managed global client accounts and contributed to customer success initiatives.
Education and Expertise
Kathy Porche is currently pursuing a Bachelor of Science in Business Management with Honors at the University of Phoenix, a program she has been enrolled in since 2007. Her academic background complements her extensive professional experience, particularly in IT Outsourcing services and program design, enhancing her capabilities in strategic business planning and decision-making.
Client Relationship Management Skills
Kathy Porche possesses substantial knowledge in end user account management and program design. Her demonstrated ability to influence decision makers and develop strategic business plans has been a key factor in her career success. She has a proven track record of increasing user adoption and customer satisfaction, particularly noted during her time as a Customer Success Specialist at Oracle.