Kelly Van Duyne
About Kelly Van Duyne
Kelly Van Duyne is a Customer Success Manager at IDology, where she has worked since 2021. She has a background in customer experience and communication, having previously held roles at Kids2 and DePaul University.
Work at IDology
Kelly Van Duyne has been employed at IDology since 2021, serving as a Customer Success Manager. In this role, she focuses on ensuring customer satisfaction and success, leveraging her expertise to enhance client relationships. Prior to her current position, she worked at IDology as a Customer Success Specialist from 2020 to 2021, where she contributed to customer engagement and support.
Previous Experience in Customer Experience
Before joining IDology, Kelly Van Duyne worked at Kids2 as a Consumer Experience Specialist from 2018 to 2020. In this position, she was responsible for improving the overall consumer experience and addressing customer inquiries. Additionally, she gained experience as a Sales and Customer Service Intern at Entertainment Cruises Inc. in 2015, where she assisted in sales and customer service operations.
Education and Expertise
Kelly Van Duyne earned her Bachelor's degree in Communication and Media Studies from DePaul University, studying from 2013 to 2016. Her academic background has equipped her with strong communication skills and a solid understanding of media dynamics, which she applies in her professional roles.
Customer Service Experience
Kelly Van Duyne's customer service experience includes her role as a Customer Service Agent at DePaul University from 2014 to 2016. In this capacity, she provided support to students and staff, enhancing her skills in customer interaction and service delivery.