Mark Sandidge, MBA
About Mark Sandidge, MBA
Mark Sandidge, MBA, serves as a Customer Success Manager at Idology and a Senior Client Success Manager at Updater. He has a diverse background in education and customer success, with previous roles in various organizations, including Henry County Public Schools and Aflac.
Work at IDology
Mark Sandidge has served as a Customer Success Manager at IDology since 2019. In this role, he focuses on enhancing customer satisfaction and ensuring successful implementation of IDology's identity verification solutions. His tenure at IDology spans five years, during which he has contributed to the company's commitment to providing secure and efficient identity verification services. He operates from Atlanta, Georgia.
Current Role at Updater
In addition to his position at IDology, Mark Sandidge has been working as a Senior Client Success Manager at Updater since 2020. His responsibilities include managing client relationships and driving customer engagement to optimize the use of Updater's services. He has been with Updater for four years and is based in New York, New York.
Previous Experience in Education
Mark Sandidge has a background in education, having worked as the Mathematics Department Chair at Henry County Public Schools from 2015 to 2017. Prior to that, he served as a High School Mathematics Teacher at the same institution from 2009 to 2015. His experience in education includes a role as a Mathematics Instructional Specialist for the Summer Science Academy at Emory University School of Medicine from 2010 to 2014.
Career in Customer Success
Mark Sandidge has held various positions in customer success prior to his current roles. He worked as a Manager of Customer Integration at Aflac from 2017 to 2018 and as a Manager of Client Success at Naranga from 2018 to 2019. These roles contributed to his expertise in client management and customer satisfaction.
Education and Expertise
Mark Sandidge holds a Master of Business Administration from Georgia Institute of Technology, where he studied from 2015 to 2017. He also earned a Master of Arts from The Ohio State University in 2006. His undergraduate degree is a Bachelor of Science in Mathematics from Gannon University, obtained in 2004. This educational background supports his roles in both customer success and education.