Pierre Williams
About Pierre Williams
Pierre Williams is a Technical Account Manager at IDology, where he has worked since 2022. He has a strong background in client engagement and has held various roles in customer success and account management across multiple companies.
Work at IDology
Pierre Williams has been serving as a Technical Account Manager at IDology since 2022. In this role, he articulates the value and business benefits of various products and services to clients, which enhances their business outcomes. He collaborates closely with internal stakeholders to ensure that client and sector challenges are integrated into the company's Product Roadmap. Prior to this position, he worked as Manager of Customer Success at IDology from 2022 to 2023.
Education and Expertise
Pierre Williams studied at Tarrant County College, where he earned an Associate of Arts (A.A.) degree in Business from 2008 to 2010. He furthered his education at The University of Texas at Arlington, obtaining a Bachelor of Arts (B.A.) in Business/Commerce, General from 2010 to 2013. In 2020, he completed a Tech Certification program at School16, enhancing his technical skills.
Background
Pierre Williams has a diverse professional background in customer success and account management. He has worked in various roles across multiple companies, including Expedia Group, Tripadvisor, and DoorDash. His experience spans over several years, focusing on strategic and operational client engagement, which has equipped him to drive sales and revenue growth effectively.
Previous Work Experience
Before joining IDology, Pierre held multiple positions in customer success and account management. He worked as a Customer Success Manager at Tripadvisor from 2021 to 2022 and as an Account Manager at The Instant Group for six months in 2022. His tenure at Expedia Group lasted from 2014 to 2020, where he held roles as both Customer Success Account Manager and Customer Success Manager. He also served as a Strategic Account Executive at DoorDash from 2020 to 2021.