Abdoul Ahad Cisse
About Abdoul Ahad Cisse
Abdoul Ahad Cisse serves as the Manager of Client Relations at IG Wealth Management in Montreal, Quebec, where he has worked since 2020. With a strong background in contact center management and expertise in statistical analysis, he has contributed to the management of significant assets within the financial services sector.
Work at IG Wealth Management
Abdoul Ahad Cisse has been employed at IG Wealth Management since 2013, holding various positions over the years. He currently serves as the Manager of Client Relations, a role he has occupied since 2020 in Montreal, Quebec. Prior to this, he worked as a Senior Team Leader in the Investment Corporate Contact Center from 2016 to 2020. His career at IG Wealth Management began as a Learning Coordinator from 2014 to 2016, and he also spent time as a Corporate Contact Centre representative in 2013. Throughout his tenure, he has contributed to the management of over $256 billion in total assets under management.
Education and Expertise
Abdoul Ahad Cisse studied at Université de Montréal, where he focused on Économie and earned a Baccalauréat from 2008 to 2010. His educational background supports his expertise in financial services and client relations. He possesses strong skills in Microsoft Office tools, particularly Excel, Word, and PowerPoint, which he utilizes for various administrative tasks. His professional experience includes a demonstrated history of working with statistics in a professional setting.
Background
Abdoul Ahad Cisse has a strong background in contact centre management within the financial services industry. His career at IG Wealth Management spans over a decade, during which he has held multiple roles that have contributed to his understanding of client relations and investment management. His experience includes significant responsibilities in managing client interactions and supporting team operations.
Achievements
During his time at IG Wealth Management, Abdoul Ahad Cisse has played a role in managing substantial assets, contributing to the firm's reputation as one of Canada's largest managers and distributors of investment funds and other managed asset products. His leadership in various capacities has supported the operational efficiency of the contact centre and enhanced client service delivery.