Ali Khadem
About Ali Khadem
Ali Khadem serves as a Help Desk Analyst at IG Wealth Management and as a Tier 2 Technical Support Agent at ManagerPlus by iOFFICE, both based in Winnipeg, Manitoba, Canada.
Work at IG Wealth Management
Ali Khadem has been employed at IG Wealth Management since 2019. In the role of Help Desk Analyst, he provides technical support and assistance to clients and staff. His responsibilities include troubleshooting issues, resolving technical problems, and ensuring smooth operation of IT systems. He has been part of the team for five years, contributing to the overall efficiency of the organization's IT services in Winnipeg, Manitoba.
Work at ManagerPlus by iOFFICE
Since 2021, Ali Khadem has also served as a Tier 2 Technical Support Agent at ManagerPlus by iOFFICE. In this position, he addresses more complex technical inquiries and provides advanced support to users. His role involves diagnosing issues, implementing solutions, and enhancing user experience. He has been with ManagerPlus for three years, further expanding his expertise in technical support.
Background
Ali Khadem is based in Winnipeg, Manitoba, Canada. His career in technical support began with a focus on providing assistance and solutions to various IT-related issues. His experience spans multiple roles, allowing him to develop a comprehensive understanding of user needs and technical challenges.
Education and Expertise
While specific educational qualifications are not provided, Ali Khadem's roles as a Help Desk Analyst and Tier 2 Technical Support Agent indicate a strong foundation in IT support and customer service. His expertise includes troubleshooting, technical problem-solving, and user support, which are essential skills in the field of technical assistance.