Alla Solovyev
About Alla Solovyev
Alla Solovyev serves as the Coordinator of Region Office Operations at IG Wealth Management, where she has worked since 2016. With a background in customer service and human resources, she ensures compliance with company policies and trains employees in new systems.
Work at IG Wealth Management
Alla Solovyev has been serving as the Coordinator of Region Office Operations at IG Wealth Management since 2016. In this role, she is responsible for ensuring compliance with company policies and procedures. She has also taken on the responsibility of training employees in new systems, demonstrating her commitment to enhancing operational efficiency. Solovyev has maintained current knowledge of industry standards and adapts to changing requirements within her position, contributing to the overall effectiveness of the organization.
Previous Experience in Customer Service
Before her tenure at IG Wealth Management, Alla Solovyev worked as a Customer Service Representative at Scotiabank from 2013 to 2014. This role took place in Calgary and Edmonton, Alberta, where she developed skills in customer interaction and service delivery. Her experience in customer service laid a foundation for her current operational role, emphasizing the importance of client satisfaction and effective communication.
Educational Background in Human Resource Management
Alla Solovyev studied at the University of Ottawa, specifically at the Telfer School of Management. She pursued a degree in Human Resource Management and achieved an Honours Bachelor of Commerce in a four-year program from 2007 to 2010. This educational background provided her with essential knowledge and skills applicable to her roles in human resources and operations.
Volunteer Experience in Human Resources
In 2010, Alla Solovyev volunteered as a Human Resources Representative at CompuCorps Mentoring for a duration of two months. This part-time role allowed her to gain practical experience in human resources, further enhancing her understanding of employee relations and organizational dynamics.
Diverse Work History
Alla Solovyev has a diverse work history that includes various roles prior to her current position. She worked as a Cashier at Metro Inc. for six years from 2007 to 2013, and held short-term contracts as a Human Resources Clerk at CMHC in 2012 and as a Testing Clerk at The Ottawa Hospital in 2011. These positions contributed to her broad skill set and understanding of different operational environments.