Baldé Saoudatou
About Baldé Saoudatou
Baldé Saoudatou serves as the Responsable des Opérations at Investors Group, where she has worked since 2017. She has a diverse background in administrative roles and customer service, complemented by her academic achievements in business administration and industrial relations.
Current Role at Investors Group
Baldé Saoudatou has been serving as Responsable des Opérations at Investors Group since 2017. In this role, she oversees operational processes and ensures efficient service delivery within the organization. Her tenure at Investors Group spans over seven years, during which she has contributed to various operational improvements.
Previous Experience in Administrative Roles
Before her current position, Baldé Saoudatou worked as an Agente administrative at Ordre des infirmières et infirmiers du Québec for two months in 2017. She also held the position of Commis à la saisie de donnée at Croix-Rouge canadienne for one month in the same year. These roles provided her with foundational administrative skills that she has applied in her subsequent positions.
Customer Service Experience
Baldé Saoudatou has experience in customer service, having worked as a Customer Service Specialist at The Home Depot since 2021. This role involves assisting customers and addressing their inquiries, contributing to a positive shopping experience. Additionally, she worked as Agente centre d’appel téléphonique at MTN Guinée Conakry from 2012 to 2013, where she developed her communication skills.
Educational Background
Baldé Saoudatou studied at NorQuest College, where she earned a Master of Business Administration (MBA) from 2021 to 2023. She also completed a program in Administration et gestion des affaires at the same institution. Additionally, she studied Compétence linguistique at McGill University, achieving a Certificat from 2016 to 2018, and obtained a Certificat in Rélations Industrielles from Université de Montréal from 2014 to 2016.
Work History Overview
Baldé Saoudatou has a diverse work history that includes positions at various organizations. She worked at Couche-Tard as Préposée senior/Assistante gérant from 2014 to 2015 and at Loblaw Companies Limited as Commis à la caisse from 2015 to 2016. Her varied roles have equipped her with a broad skill set applicable in operational and customer service environments.