Brett Daniels
About Brett Daniels
Brett Daniels is a Desktop Support Technician with a background in Computer Systems Networking and Telecommunications. He studied at the Manitoba Institute of Trades and Technology and has worked in various roles, including a Solutions Associate at Broadview Networks.
Work at IG Wealth Management
Brett Daniels has been employed as a Desktop Support Technician at IG Wealth Management since 2020. In this role, he provides technical support and troubleshooting for desktop systems, ensuring smooth operations for the organization. His responsibilities include managing software and hardware issues, assisting users with technical inquiries, and maintaining the overall functionality of IT systems. His tenure at IG Wealth Management has contributed to his professional growth in the field of IT support.
Education and Expertise
Brett Daniels studied at the Manitoba Institute of Trades and Technology, where he focused on Computer Systems Networking and Telecommunications. He achieved a qualification in Network Computer Technology in 2019 after completing an 11-month program. During his studies, he attained top marks in all courses, demonstrating a strong understanding of networking principles and technologies. Additionally, he completed various courses in Windows operating systems, Cisco networking, Linux, and ITIL, enhancing his technical expertise.
Background
Prior to his current position, Brett Daniels worked at Broadview Networks as a Solutions Associate for two months in 2019. This role provided him with initial experience in the IT support sector. His professional background includes extensive customer service experience spanning four years, which has equipped him with skills in communication and problem-solving. He has also been involved in training new employees, fostering a positive work environment, and managing store operations.
Achievements
Brett Daniels achieved top marks in all courses during his studies at the Manitoba Institute of Trades and Technology, reflecting his dedication and proficiency in the field of computer networking. He has completed a range of technical courses, including Windows 10, Windows Server, and CCNA, which contribute to his qualifications as a Desktop Support Technician. Additionally, he has initiated plans to motivate employees, showcasing his leadership capabilities within the workplace.