Busola Ogunsanya
About Busola Ogunsanya
Busola Ogunsanya is the Coordinator of Wealth Operations at IG Wealth Management in Winnipeg, Manitoba, Canada. She has a background in sociology and human resources management, with previous roles in customer service and administration across various organizations in Nigeria.
Current Role at IG Wealth Management
Busola Ogunsanya currently serves as the Coordinator of Wealth Operations at IG Wealth Management in Winnipeg, Manitoba, Canada. She has held this position since 2020 and is responsible for overseeing various operational aspects within the wealth management sector. Her role involves ensuring that tasks are completed efficiently and deadlines are met, demonstrating her strong organizational skills.
Previous Experience at IG Wealth Management
Prior to her current role, Busola Ogunsanya worked at IG Wealth Management as a Registered Education Savings Plan (RESP) Administrator for six months in 2019. In this capacity, she reviewed client documentation to ensure compliance with regulatory requirements and initiated actions for any missing documentation. This experience contributed to her understanding of the financial services industry.
Professional Background in Customer Service
Busola Ogunsanya has a solid background in customer service, having worked as an Account Support Officer and Customer Service Representative at Stanbic IBTC from 2015 to 2019. In this role, she managed front-end functions for the bank, which included handling inbound and outbound calls and addressing client inquiries. Her ability to manage complex situations while maintaining client dignity is a key aspect of her professional experience.
Education and Academic Qualifications
Busola Ogunsanya holds a Bachelor's degree in Sociology from Ekiti State University, Ado-Ekiti, Nigeria, which she completed from 2009 to 2013. She furthered her education by obtaining a Master's degree in Human Resources Management and Services from Ladoke Akintola University of Technology, Ogbomosho, Nigeria, from 2017 to 2019. Her academic background supports her professional roles in operations and customer service.
Early Career at NetPoint Communications
Busola Ogunsanya began her professional journey as a Sales and Admin Executive at NetPoint Communications in Ibadan, Oyo, Nigeria, where she worked for eight months in 2014 to 2015. This early experience provided her with foundational skills in administration and sales, contributing to her overall career development.