Cheryl Reyes
About Cheryl Reyes
Cheryl Reyes serves as the Manager of Field Relations at IG Wealth Management, where she collaborates with business partners to enhance service delivery and improve operational strategies. With a background in finance and project management, she has held various roles in prominent organizations, including Scotiabank and National Bank of Canada.
Work at IG Wealth Management
Cheryl Reyes serves as the Manager of Field Relations at IG Wealth Management, a position she has held since 2020. In this role, she collaborates with key business partners to address service issues and identify improvement opportunities. Cheryl engages with area and regional field leaders to discuss adoption reporting metrics and strategies for improvement. She contributes to the development of the Field Support governance model by participating in various working groups and committees. Additionally, she has developed and facilitated training and coaching sessions for the field network, utilizing both digital and in-person delivery methods.
Education and Expertise
Cheryl Reyes has a diverse educational background with a focus on change management and project management. She studied at AdPro and The Change Management Learning Center, earning a Certificate in Change Management in 2012. She is also a CAPM Candidate from the Project Management Institute (PMI). Cheryl furthered her education at CDI College of Business & Technology, where she studied Business Administration. She completed a Technical Communications Diploma Program at Red River College in 2013 and has obtained various certificates, including one in Microsoft VBA from Avantix Learning Inc. in 2018.
Background
Cheryl Reyes has extensive experience in the financial services sector. She began her career at Scotiabank, where she held several positions, including Account Officer, Manager of Recovery for Small Business, and Business Account Officer. Her tenure at Scotiabank spanned from 2000 to 2010. After her time at Scotiabank, she worked as a Compliance Analyst at National Bank of Canada for 10 months in 2011. Cheryl's career has been characterized by her focus on service improvement and collaboration with business partners.
Achievements
Cheryl Reyes has made significant contributions to her field through her proactive approach to improving service delivery and adoption of digital tools. She regularly reviews and analyzes the Consultant Adoption Dashboard to enhance the utilization of digital programs. Her role in developing and facilitating innovative training sessions has helped equip the field network with essential skills. Cheryl's participation in working groups and committees reflects her commitment to the evolution of the Field Support governance model.