Chidera Ogbonna
About Chidera Ogbonna
Chidera Ogbonna is an Investment Client Service Representative at IG Wealth Management, where he has worked since 2018. He has a background in customer service and economics, having previously held positions at SkipTheDishes and Stella's Restaurant, and he is currently studying Social Sciences at Thompson Rivers University.
Work at IG Wealth Management
Chidera Ogbonna has been employed at IG Wealth Management as an Investment Client Service Representative since 2018. In this role, Ogbonna engages in individual and team meetings with leadership to discuss call monitoring feedback and training needs. Ogbonna participates in special projects and assignments within the Client Services Division, contributing to the overall effectiveness of the team. The position requires maintaining knowledge of all policies and procedures, including recent policy changes, ensuring compliance and efficiency in client service operations.
Previous Experience in Customer Service
Prior to joining IG Wealth Management, Chidera Ogbonna worked in various customer service roles. Ogbonna served as a Customer Service Representative at SkipTheDishes for 10 months in 2018 in the Winnipeg, Canada Area. Additionally, Ogbonna worked at Stella's Restaurant as a Line Cook for 11 months in 2018 and as a Hostess from 2016 to 2017. These roles provided valuable experience in customer interaction and service delivery.
Educational Background
Chidera Ogbonna has a strong educational background in social sciences and economics. Ogbonna studied at the University of Manitoba, achieving a Bachelor of Arts in Economics from 2014 to 2018. Following this, Ogbonna has been studying at Thompson Rivers University since 2014, focusing on Social Sciences and achieving University Preparation. This academic foundation supports Ogbonna's professional roles in client services and investment management.
Skills and Team Collaboration
In the role of Investment Client Service Representative, Chidera Ogbonna assists team members with problem resolution by sharing information and experiences. This collaborative approach enhances team performance and improves service delivery. Ogbonna's engagement in meetings with leadership also indicates a commitment to continuous improvement and professional development within the organization.