Cynthia P. St Hilaire
About Cynthia P. St Hilaire
Cynthia P. St Hilaire is a Manager of Field Relations with extensive experience in the financial services sector, currently working at IG Wealth Management in Kelowna, British Columbia. She has held various managerial roles across multiple companies, including TD and BMO Financial Group, and is passionate about leadership and community support.
Current Role at IG Wealth Management
Cynthia P. St Hilaire currently serves as the Manager of Field Relations at IG Wealth Management, a position she has held since 2022 in Kelowna, British Columbia. In this role, she oversees the training and development of a large team, ensuring that Consultants receive the necessary support to achieve their professional goals. She is also responsible for reporting on operations and facilities budgets, collaborating with various levels of management to address business issues.
Previous Experience at IG Wealth Management
Prior to her current role, Cynthia worked at IG Wealth Management in several capacities. She was the Manager of Client Relations from 2020 to 2022 in Winnipeg, Manitoba, and served as the Region Coordinator from 2018 to 2019 in Calgary, Alberta. Additionally, she held the position of Manager of Region Office Operations for 11 months in 2020 in Calgary. Throughout these roles, she provided administrative support to Consultants and their teams, facilitating their professional development.
Professional Background in Financial Services
Cynthia has extensive experience in the financial services industry. Before joining IG Wealth Management, she worked at BMO Financial Group as a Financial Services Manager from 2015 to 2018 in Kelowna, British Columbia, and at TD as a Manager of Customer Service from 2012 to 2015 in Magog, Quebec. Her career began at TD as a Customer Service Representative from 2010 to 2012 in Sherbrooke, Quebec, where she developed foundational skills in client relations.
Educational Qualifications
Cynthia holds a Bachelor of Business Administration (B.B.A.) from the University of Sherbrooke, where she studied Business Administration and Management from 2012 to 2016. She also completed a program at the Canadian Securities Institute, focusing on Finance and Financial Management Services, achieving the Fonds d'investissement au Canada certification in 2016. Additionally, she studied at Bishop's University, where she achieved a qualification in langue seconde in 2010.
Values and Leadership Philosophy
Cynthia is passionate about leadership and is inspired by values such as kindness, tolerance, and integrity. She actively supports community efforts by mentoring and encouraging Consultants, fostering an environment of growth and development. Her leadership approach emphasizes authenticity and exploring possibilities, which contributes to her effectiveness in managing teams and enhancing operational performance.