Dominique Ngirumpatse
About Dominique Ngirumpatse
Dominique Ngirumpatse is a Senior Client Relation Representative at IG Wealth Management in Montréal, Québec, Canada, where he has worked since 2019. He has a background in Business Administration and Commerce, with previous roles in client services and operations support within the financial sector.
Work at IG Wealth Management
Dominique Ngirumpatse has been employed at IG Wealth Management since 2019, currently holding the position of Senior Client Relation Representative. In this role, he provides essential support to clients and the Investments Department, engaging in various clerical tasks including letter redaction and archiving correspondences. Prior to his current role, he served as a Client Relation Representative for the Investments sector and as an Operation Services Administrator, where he provided IIROC Consultant Support. His tenure at IG Wealth Management reflects a commitment to client service and operational efficiency.
Education and Expertise
Dominique Ngirumpatse has a solid educational background in business and commerce. He studied at Lycée Rabelais, where he earned a Baccalauréat in Science Technique et Tertiaire from 2001 to 2003. He furthered his education at IFIP, obtaining a Brevet de Technicien Supérieur in Business Administration and Management from 2003 to 2005. This educational foundation has equipped him with the necessary skills to excel in client relations and administrative support within the financial services sector.
Background
Dominique Ngirumpatse has a diverse professional background in client services and administration within the financial industry. Before joining IG Wealth Management, he worked at Investors Group as a Client Service Administrator from 2013 to 2016. His experience spans various roles that emphasize client interaction and operational support, contributing to his expertise in managing client relationships and ensuring service quality.
Professional Experience
Dominique has accumulated significant experience in client relations and administrative roles throughout his career. He worked at IG Wealth Management in various capacities, including as a Client Relation Representative and an Operation Services Administrator. His responsibilities included initiating outbound calls to consultants for clarifying requests and participating in meetings to discuss service levels and training needs. This experience highlights his ability to navigate complex client interactions and support operational processes effectively.