Elvita Duverna

Elvita Duverna

Bilingal Heldesk Analyst @ IG Wealth Management

About Elvita Duverna

Elvita Duverna is a Bilingual Helpdesk Analyst who has worked at IG Wealth Management for five years and has been a Customer Service Representative at Market Force Information since 2017. She studied at Universidad Tecnológica de Santiago from 2008 to 2011.

Work at IG Wealth Management

Elvita Duverna has been employed at IG Wealth Management since 2019, serving as a Bilingual Helpdesk Analyst. In this role, she provides technical support and assistance to clients and staff, ensuring effective communication in both English and French. Her position is based in Downtown Winnipeg, where she contributes to the organization's commitment to customer service and operational efficiency.

Current Role at Market Force Information

Since 2017, Elvita Duverna has worked as a Customer Service Representative at Market Force Information. Over her seven years in this position, she has developed skills in customer interaction and problem resolution, focusing on delivering quality service to clients. Her experience in this role complements her work in the financial services sector.

Education and Expertise

Elvita Duverna studied at Universidad Tecnológica de Santiago from 2008 to 2011, completing a three-year program. This educational background has provided her with foundational knowledge and skills that support her professional roles in customer service and technical support.

Professional Background

Elvita Duverna has built a career in customer service and technical support, with significant experience in bilingual roles. Her work history includes positions that require effective communication and problem-solving abilities, contributing to her expertise in managing client inquiries and support requests.

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