Gary Katynski
About Gary Katynski
Gary Katynski is a Helpdesk Analyst at Investors Group in Winnipeg, Manitoba, where he has worked since 2014. He has a background in graphic design and information technology, with previous roles in internet support and management.
Work at Investors Group
Gary Katynski has been employed as a Helpdesk Analyst at Investors Group since 2014. His role involves providing technical support and assistance to clients and colleagues in Winnipeg, Manitoba. Over the course of his tenure, he has contributed to improving the online knowledge management information tool, which enhances operational efficiency. Gary collaborates with team members to share insights and experiences, fostering a supportive work environment.
Previous Employment Experience
Before joining Investors Group, Gary worked in various roles that contributed to his technical expertise. He served as an Internet Support representative at Convergys from 2005 to 2007. Prior to that, he held positions at Cascades as a Fourth Pressman and at Naylor Association Solutions as a Bindery worker. He also worked as an Assistant Manager at A&W Food Services of Canada Inc. from 2003 to 2004. Additionally, he gained experience in help desk support during his summer roles at Manitoba Health in 2012 and 2013.
Education and Qualifications
Gary Katynski studied at the Manitoba Institute of Trades and Technology, where he earned a Production Art Diploma in Graphic Design and Print Production. He furthered his education at Red River College, achieving a Business Information Technology (BIT) diploma with a focus on Networking, Database, and Web Development from 2010 to 2013. He also attended River East Collegiate, which contributed to his foundational education.
Skills and Contributions
In his role as a Helpdesk Analyst, Gary recommends changes to improve the online knowledge management information tool, demonstrating his commitment to enhancing operational efficiency. He actively provides feedback on business operation needs and trends, contributing to the overall effectiveness of the team. His collaborative approach involves assisting colleagues by sharing valuable information and experiences, which strengthens team performance.