James Watson Burgess
About James Watson Burgess
James Watson Burgess serves as the Associate Manager of Application Support at Investors Group, a position he has held since 2018. He has extensive experience in IT support and management, having worked at Ipsos and Great-West Life in various roles over a span of nearly two decades.
Work at Investors Group
James Watson Burgess has been employed at Investors Group as an Associate Manager in Application Support since 2018. In this role, he is responsible for overseeing application support operations, ensuring that systems function effectively to meet the needs of the organization. His experience in managing technical support teams contributes to the efficiency and reliability of application services within the company.
Previous Experience at Great-West Life
Prior to his current position, Burgess worked at Great-West Life as an Associate Fundco Service Operations Manager from 2015 to 2017. His role involved managing operations related to fund services, where he focused on improving service delivery and operational processes. This experience provided him with valuable insights into the financial services sector.
Career at Ipsos
Burgess has a significant history with Ipsos, where he held various positions from 1999 to 2014. He started as a Helpdesk Support Specialist and progressed to roles including IT Support Manager and Director of IT Support Services. His tenure at Ipsos spanned 15 years, during which he developed expertise in IT support and management, contributing to the efficiency of the company's technical operations.
Education in Business Administration
James Watson Burgess studied at Success Business College, where he earned a Business Administration Diploma with a major in Accounting. His studies took place from 1994 to 1995. This educational background provided him with foundational knowledge in business principles and accounting practices, which supports his roles in management and operations.