Jasmin Denault
About Jasmin Denault
Jasmin Denault serves as the Vice President of Continuous Improvement and Quebec General Office Relationship Management at IG Wealth Management, where she has worked since 2021. With a background in administration and management from Université du Québec à Montréal, she has extensive experience in client services and organizational transformation across various financial sectors.
Work at IG Wealth Management
Jasmin Denault currently serves as Vice President of Continuous Improvement and Quebec General Office Relationship Management at IG Wealth Management. She has held this position since 2021. Prior to her current role, she worked as Vice President of Client Services for Key Segments from 2018 to 2021 and as Vice President of Client Services for Quebec from 2017 to 2018. Her work at IG Wealth Management focuses on enhancing operational efficiency and managing client relationships within the Canadian financial market.
Education and Expertise
Jasmin Denault studied at Université du Québec à Montréal (UQAM), where she earned a Bachelor’s degree in Administration/Management from 1993 to 1996. Her educational background supports her extensive experience in managing operations and processes, particularly in the financial services sector. She possesses deep expertise in managing contact centers and administrative teams, as well as in implementing client relationships and member education for Defined Benefits and Defined Contributions plans.
Background
Jasmin Denault has a diverse professional background in the financial services industry. She has held various leadership roles, including Vice President positions at Standard Life and Manulife. Her tenure at Standard Life spanned over 13 years, where she focused on customer experience in retail markets and group savings. Additionally, she served as Vice President of Customer Experience for Group Savings & Retirement and Group Insurance at Standard Life from 2012 to 2015.
Achievements
Jasmin Denault is recognized for championing transformation and organizational culture change within matrix organizations. She has a strong track record in managing operations and processes for both Canadian and Filipino teams. Her strategic focus includes fostering relationships with cross-functional partners and global managers across multiple sites, enhancing collaboration and service delivery in the financial sector.
Leadership Roles at LOMA Montreal
Jasmin Denault held significant leadership roles at LOMA Montreal, serving as Vice President of the Board of Administrators from 2010 to 2013 and later as President of the Board from 2013 to 2017. In these roles, she contributed to the governance and strategic direction of the organization, focusing on enhancing the professional development of individuals in the financial services industry.