John Profiti
About John Profiti
John Profiti is a Senior Manager in Service Assurance at IG Wealth Management, where he has worked since 2015. He holds a Bachelor of Arts in Music from Brandon University and has completed several finance-related courses.
Work at IG Wealth Management
John Profiti has held multiple positions at IG Wealth Management since 2015. He began as Team Leader in Operations Services and has progressed to Senior Manager in Service Assurance, a role he has occupied since 2020. His responsibilities include overseeing service assurance processes and leading teams to enhance operational efficiency. He has been with the company for a total of nine years, contributing to its operations in both Winnipeg, Manitoba, and Toronto, Ontario.
Education and Expertise
John Profiti earned a Bachelor of Arts in Music from Brandon University, studying from 2007 to 2011. He furthered his education in finance by completing the Canadian Investment Funds Operations Course at IFSE Institute in 2019. Additionally, he studied at the Canadian Securities Institute, completing the Canadian Securities Course from 2017 to 2018. His educational background supports his expertise in finance and operations within the wealth management sector.
Background
Before joining IG Wealth Management, John Profiti worked at TJX as Assistant Manager of Merchandise, Operations, and Customer Service from 2009 to 2012. He also held a position as Assistant Manager at YM INC. for six months in 2009. His early career experience in retail management provided him with foundational skills in customer service and operations management.
Achievements in Service Assurance
In his role as Senior Manager of Service Assurance at IG Wealth Management, John Profiti has been instrumental in implementing processes that ensure high-quality service delivery. His leadership in this area has contributed to the overall operational success of the organization. His tenure in various roles within the company reflects his commitment to enhancing service standards and operational efficiency.