Joseph Sta. Brigida
About Joseph Sta. Brigida
Joseph Sta. Brigida is an Information Technology Help Desk Analyst at IG Wealth Management in Canada, with over 20 years of experience in IT services consulting and service delivery. He has held various managerial and analytical roles in prominent companies across the Philippines and Canada, including IBM, Oracle, and SAP.
Work at IG Wealth Management
Joseph Sta. Brigida has been employed as an Information Technology Help Desk Analyst at IG Wealth Management since 2020. In this role, he provides technical support and assistance, ensuring that IT services run smoothly for clients and internal teams. His tenure at IG Wealth Management spans four years, during which he has contributed to the organization's IT service delivery.
Previous Employment Experience
Before joining IG Wealth Management, Joseph Sta. Brigida held various positions in the IT sector. He worked as a Manager of Business Development at Genpact Headstrong Capital Markets from 2014 to 2017. Prior to that, he served as the Country Brand Leader for IBM Rational Software from 2008 to 2012. He also held roles at Oracle as a Senior Services Sales Manager and at Capgemini as a Client Relationship Manager. His experience includes a brief tenure at SAP as a Solution Sales Specialist.
Education and Expertise
Joseph Sta. Brigida studied Information Technology Business Analyst at Red River College, where he completed a Post Graduate program from 2020 to 2022. He also holds two Bachelor of Business Administration degrees, one in Computer/Information Technology Administration and Management from Colegio de San Juan de Letran and another in Marketing/Marketing Management from Lyceum of the Philippines University. His educational background supports his expertise in IT services consulting, service delivery, and solution selling.
Professional Skills and Specializations
Joseph Sta. Brigida has over 20 years of experience in the IT industry, focusing on IT business relationship management and account management. He possesses expertise in industry solutions, channels management, and product management. His background includes a strong emphasis on software delivery process improvement, which enhances his capability in IT services consulting.
Technical Support Experience
In addition to his role at IG Wealth Management, Joseph Sta. Brigida worked as a Technical Support Advisor at 24-7 Intouch in 2020. This position involved providing technical assistance and support to clients, further strengthening his skills in IT service delivery and customer support.