Karen Thomson
About Karen Thomson
Karen Thomson is a Senior Manager of Wealth Operations at IG Wealth Management, where she has worked since 2014. With a background in operations and risk management, she has held various leadership roles in the financial sector, including positions at CIBC and INTRIA.
Current Role at IG Wealth Management
Karen Thomson serves as the Senior Manager of Wealth Operations at IG Wealth Management. She has held this position since 2014, contributing to the organization for a decade. In her role, she manages strategic and tactical initiatives related to risk management, ensuring that the organization operates effectively and efficiently.
Previous Experience at CIBC
Before joining IG Wealth Management, Karen Thomson worked at CIBC for a total of six years in various roles. She served as a Senior Supervisor in Operations for both Business Banking and Retail Account Processing from 2002 to 2014. Her responsibilities included overseeing operational processes and enhancing service delivery in the banking sector.
Background in Operations Management
Karen Thomson has a solid background in operations management, having worked as a Team Leader at INTRIA from 2000 to 2002. Her experience in managing ATM and deposit processing teams provided her with insights into operational efficiency and customer service.
Education and Professional Development
Karen Thomson studied at the University of Manitoba, where she achieved a degree from the Faculty of Education. Additionally, she has pursued professional development through her roles at CIBC and INTRIA, enhancing her expertise in operations and management.
Contributions to Employee Engagement and Improvement Teams
Karen Thomson is actively involved in employee engagement initiatives, serving as an Employee Engagement Champion. She focuses on enhancing workforce morale and productivity. Furthermore, she is part of the National Continuous Improvement Team and the National Reward and Recognition Team, contributing to the enhancement of organizational processes and acknowledging employee achievements.