Kay Chen
About Kay Chen
Kay Chen is a Manager of Experience Design with a focus on creating meaningful digital experiences that foster relationships. With a decade of freelance work and various roles in UX/UI design, she advocates for user needs while enhancing design processes.
Work at IG Wealth Management
Kay Chen has been serving as the Manager of Experience Design at IG Wealth Management since 2021. In this role, she focuses on creating meaningful experiences that foster relationships between individuals in digital environments. Her work emphasizes understanding user needs and optimizing processes while designing new features.
Freelance Experience in Design
Since 2014, Kay Chen has been self-employed as a Freelance Designer. Over the past ten years, she has developed a diverse portfolio that showcases her design work. This experience has allowed her to collaborate with various clients and enhance her skills in experience design.
Education and Expertise
Kay Chen earned her Bachelor of Arts degree in Cognitive Science and Visual Design from the University of Toronto, where she studied from 2011 to 2015. Additionally, she completed a program in User Experience and Design Communication Arts at UCLA Extension from 2018 to 2019. This educational background supports her expertise in user experience design.
Previous Work Experience
Prior to her current role, Kay Chen held several positions in the design field. She worked as a UX/UI Designer at B2Sign, Inc. for five months in 2020 and as a UX/UI Design Intern at Hawke Media for three months in 2019. She also gained experience as a UX Research Analyst and Research & Insights Intern at Ticketmaster in 2020 and 2019, respectively.
Research and Design Roles
Kay Chen's early career included a position as a Research Assistant at the University of Toronto from 2014 to 2015. She also worked as a Graphic Designer at Embroider Buddy® from 2016 to 2017. These roles contributed to her foundational knowledge in design and research methodologies.