Kristen Jordan
About Kristen Jordan
Kristen Jordan is a Business Development Coordinator at IG Wealth Management, with over 15 years of experience in customer service and client interaction. She has held various roles in organizations such as Lifemark Health Group and Focus Media Group, demonstrating a strong focus on communication and client experience.
Current Role at IG Wealth Management
Kristen Jordan serves as the Business Development Coordinator at IG Wealth Management since 2021. In this role, she focuses on enhancing client interactions and adding value to services and products. Her responsibilities include coordinating business development efforts and ensuring a positive client experience.
Previous Experience in Business Development and Management
Prior to her current position, Kristen held various roles that contributed to her expertise in business development and management. She worked at Lifemark Health Group as an Office Manager and later as an Intake Coordinator for the Traumatic Psychological Injury Program. Additionally, she was a Content & Research Manager and Marketing Manager at Focus Media Group, inc, where she gained valuable insights into content strategy and client engagement.
Educational Background in Tourism Management
Kristen studied at Nova Scotia Community College, where she pursued a degree in Tourism and Travel Services Management from 2008 to 2010. This educational background provided her with foundational knowledge in customer service and management, which she has applied throughout her career.
Customer Service Expertise and Skills
With over 15 years of experience in customer service-related fields, Kristen has developed a strong foundation in client interaction and satisfaction. She possesses expertise in adapting to new systems and processes, excelling in the use of technology, software, and web-based platforms. Her strong focus on communication enhances the client experience.
Professional Experience in Halifax, Nova Scotia
Kristen has built her career primarily in Halifax, Nova Scotia, working in various roles across different organizations. Her positions include Administrative Assistant at Centric Health, Level 1 Underwriter at Admiral Group plc, and Operations & Events Supervisor at Oceanstone Resort. This diverse experience has equipped her with a broad skill set applicable to business development and client relations.