Nancy Gray, MBA
About Nancy Gray, MBA
Nancy Gray, MBA, serves as the Assistant Vice President of Operations Services at Investors Group, a position she has held since 2016. She has over a decade of experience in various roles within the company, including Manager and Director of Client Services.
Current Role at IG Wealth Management
Nancy Gray serves as the Assistant Vice President of Operations Services at IG Wealth Management. She has held this position since 2016, contributing to the organization's operational efficiency and service delivery. Her role involves overseeing various operational processes and ensuring that client services meet the company's standards. Based in Winnipeg, MB, she has been instrumental in implementing strategies that enhance service quality and operational effectiveness.
Previous Experience at Investors Group
Nancy Gray has an extensive background at Investors Group, where she worked in various capacities. She began her tenure as a Team Leader from 2004 to 2008, followed by a promotion to Manager from 2008 to 2014. Subsequently, she served as the Director of Client Services from 2014 to 2016. Her progressive roles reflect her deep understanding of client needs and operational management within the financial services sector.
Education and Expertise
Nancy Gray holds a Master of Business Administration (M.B.A.) from the University of Manitoba, where she studied Leadership & Organizations from 2012 to 2016. Additionally, she earned a Certificate in Management & Administration (CIM) from the same institution between 2005 and 2008. Earlier, she completed a Business Administration Diploma at Red River College from 1998 to 2000. Her educational background equips her with the skills necessary for her leadership roles in operations and client services.
Professional Development
Throughout her career, Nancy Gray has focused on professional development in management and administration. Her academic achievements, including her M.B.A. and CIM, reflect her commitment to enhancing her expertise in leadership and operational management. This educational foundation supports her current responsibilities and contributes to her effectiveness in her role at IG Wealth Management.