Oluwatomilola Apata
About Oluwatomilola Apata
Oluwatomilola Apata is a Client Relation Representative with over three years of experience in the service industry. She has a background in Economics and Development Studies from the Federal University Oye Ekiti and has worked at various organizations, including Zenith Bank Plc and IG Wealth Management.
Work at IG Wealth Management
Oluwatomilola Apata has been employed at IG Wealth Management as a Client Relation Representative since 2020. In this role, she engages with clients to provide support and information regarding their financial needs. Her responsibilities include addressing client inquiries and ensuring a high level of customer satisfaction. This position has allowed her to leverage her strong communication skills and analytical abilities to enhance client relations.
Previous Experience at Zenith Bank Plc
Oluwatomilola Apata worked at Zenith Bank Plc in various capacities. She began her career there as a Graduate Trainee from 2016 to 2017 for 11 months in Lagos, Nigeria. Following this role, she served as a Banking Associate from 2017 to 2018 for 1 year. During her time at Zenith Bank, she gained valuable experience in the banking sector, developing skills in customer service and financial operations.
Experience at Market Force Information
Before joining IG Wealth Management, Oluwatomilola Apata worked at Market Force Information as a Customer Service Representative from 2019 to 2020 for 1 year in Winnipeg, Manitoba, Canada. In this role, she focused on providing support to customers, addressing their concerns, and ensuring a positive experience. This position contributed to her development of strong communication and problem-solving skills.
Education and Expertise
Oluwatomilola Apata holds a Bachelor of Science degree in Economics and Development Studies from Federal University Oye Ekiti, which she completed from 2011 to 2015. Her educational background has provided her with a solid foundation in economic principles and analytical techniques, which she applies in her professional roles. Additionally, she possesses proficiency in MS Office, enhancing her ability to perform tasks efficiently in the service industry.
Skills and Competencies
Oluwatomilola Apata has developed a range of skills that are essential for her roles in client relations and customer service. She is skilled at working both independently and in teams, demonstrating flexibility and adaptability in various work environments. Her excellent analytical skills enable her to assess situations effectively, while her strong verbal and written communication skills facilitate clear interactions with clients and colleagues.