Rand Khalil Yachouhi
About Rand Khalil Yachouhi
Rand Khalil Yachouhi is a Team Lead at IG Wealth Management, where she has significantly improved operational efficiencies since 2020. With a strong background in customer service and sales, she has over nine years of experience in the financial services sector.
Work at IG Wealth Management
Rand Khalil Yachouhi has been with IG Wealth Management since 2015, initially serving as an Operations Services Administrator. In 2018, she advanced to the role of Senior Operations Services Administrator. Since 2020, she has held the position of Team Lead, where she has focused on enhancing operational efficiencies. Her responsibilities include overseeing team performance and implementing strategies to improve service delivery within the financial services sector.
Education and Expertise
Rand Khalil Yachouhi has a solid educational background in Banking and Finance, having earned a Bachelor's degree from the Lebanese American University in Beirut from 2007 to 2010. She also attended Antonine Sisters School in Ghazir, Lebanon, from 1992 to 1999, and studied at Notre Dame de Louaize in Zouk Mosbeh, Lebanon, from 1999 to 2007. Additionally, she spent 11 months studying at RES in Walton-on-Thames, England, in 2001. This diverse educational experience contributes to her expertise in operations management and customer service.
Background
Prior to her current roles at IG Wealth Management, Rand Khalil Yachouhi gained valuable experience in the banking sector. She worked at Banque Libano-Francaise as a Teller/Customer Service representative from 2011 to 2012 in Lebanon. She then joined Banque Laurentienne, where she served as a Personal Banker from 2013 to 2014 and later as a Customer Service Representative from 2014 to 2015 in Montreal, Quebec, Canada. This background has equipped her with a comprehensive understanding of branch banking and teller operations.
Achievements
Rand Khalil Yachouhi has demonstrated a proven track record of teamwork and collaboration in her roles at IG Wealth Management. Her ability to utilize information technology skills has played a significant role in improving service delivery within the organization. Her leadership as Team Lead has been pivotal in driving operational efficiencies, reflecting her commitment to enhancing the overall performance of her team.