Sidy Mohamed Diakhate
About Sidy Mohamed Diakhate
Sidy Mohamed Diakhate is a Senior Specialist in Learning & Communication at IG Wealth Management, where he has worked since 2018. He holds certifications in Salesforce and ITIL V4, and has a strong background in information technology and the financial services industry.
Work at IG Wealth Management
Sidy Mohamed Diakhate currently serves as a Senior Specialist in Learning & Communication at IG Wealth Management, a position he has held since 2018. In this role, he focuses on enhancing communication strategies and learning initiatives within the organization. Prior to this, he worked as a Senior Helpdesk Analyst at the same company from 2015 to 2018. His experience in both roles has contributed to his understanding of the financial services industry and the specific needs of its clients.
Education and Expertise
Sidy Mohamed Diakhate has a solid educational background in information technology. He studied at Université de Saint-Boniface, where he earned a Diploma in Information Technology from 2012 to 2014. Earlier, he completed his high school education at Saldia, achieving a high school diploma from 1998 to 2007. His formal education is complemented by certifications in Salesforce and ITIL V4, which demonstrate his expertise in customer relationship management and IT service management.
Background
Sidy Mohamed Diakhate has a strong background in the financial services industry, which has equipped him with a deep understanding of the sector's specific needs and challenges. His career at IG Wealth Management has allowed him to develop skills that are essential for effective communication and learning within the organization. His experience as a Senior Helpdesk Analyst provided him with insights into customer support and technology solutions.
Certifications and Skills
Sidy Mohamed Diakhate holds certifications in Salesforce and ITIL V4, which reflect his proficiency in customer relationship management and IT service management. These certifications enhance his capability to address the technological and service-related challenges faced by organizations. His robust skill set in information technology is supported by both his formal education and professional experience.