Versa Wilson
About Versa Wilson
Versa Wilson is a Client Services Administrator II at Investors Group in Sault Ste. Marie, Ontario, with a strong background in customer relationship management within the financial services industry. She has over six years of experience in various administrative roles at Investors Group and holds a diploma in Office Administration from Sault College.
Work at Investors Group
Versa Wilson has been employed at Investors Group since 2018 as a Client Services Administrator II. In this role, she focuses on customer relationship management and customer retention, contributing to the overall efficiency of client services. Prior to her current position, she held various roles within the company, including Executive Assistant from 2013 to 2016 and Administrative Assistant in 2017. Her tenure at Investors Group spans several years, allowing her to develop a deep understanding of the financial services industry.
Education and Expertise
Versa Wilson studied at Sault College, where she completed a program in Office Administration from 2012 to 2013. This educational background has equipped her with essential administrative skills, particularly in utilizing Microsoft Word for professional tasks. Her expertise in customer relationship management further complements her educational qualifications, making her a valuable asset in her current role.
Background in Customer Support
Versa Wilson has a strong background in enhancing customer support services within the financial sector. Her experience in various roles at Investors Group has allowed her to develop effective strategies for customer retention and relationship management. This focus on customer service has been a consistent theme throughout her career in the financial services industry.
Career Progression
Versa Wilson's career at Investors Group reflects a clear progression through various administrative roles. Starting as an Executive Assistant, she transitioned to an Administrative Assistant before advancing to her current position as Client Services Administrator II. This career path highlights her commitment to professional growth and her ability to adapt to different responsibilities within the organization.