Anna Hasselmann
About Anna Hasselmann
Anna Hasselmann is a Customer Retention and Onboarding Specialist at IGEL Technology, where she has worked since 2022. She has a background in sales and trade, having previously held positions at IGEL Technology and Melchers Group, and has completed her education in business and foreign trade.
Current Role as Customer Retention & Onboarding Specialist
Anna Hasselmann currently serves as a Customer Retention & Onboarding Specialist at IGEL Technology. She has held this position since 2022, contributing to the company's efforts in enhancing customer satisfaction and engagement. Her role involves developing strategies to retain customers and ensure a smooth onboarding process for new clients, which is essential for maintaining long-term relationships in the technology sector.
Previous Experience at IGEL Technology
Prior to her current role, Anna worked at IGEL Technology as an Inside Sales Representative from 2020 to 2022. During her tenure, she focused on sales strategies and customer interactions, which helped her gain valuable insights into customer needs and market trends. This experience laid the groundwork for her subsequent role in customer retention and onboarding.
Educational Background in Außenhandel
Anna studied Außenhandel at Berufsschule für den Großhandel, Außenhandel + Verkehr Bremen from 2018 to 2020, where she completed her Ausbildung. This education provided her with foundational knowledge in international trade and commerce, which is relevant to her career in sales and customer relations.
Early Career at Melchers Group
Before joining IGEL Technology, Anna worked at Melchers Group as an Ausbildung zur Kauffrau im Groß- und Außenhandel from 2018 to 2020. This role allowed her to gain practical experience in wholesale and foreign trade, further enhancing her skills in customer service and business operations.
Internship Experience at Inspirion GmbH
Anna began her professional journey with an internship at Inspirion GmbH in 2015, where she worked for 11 months. This experience provided her with an introduction to the business environment and helped her develop essential skills that would benefit her future roles in sales and customer service.