Jeff Mc Curry
About Jeff Mc Curry
Jeff Mc Curry is a Technical Relationship Manager at IGEL Technology, with a diverse background in IT and customer service. His experience includes roles at Geek Squad, Telesource, CURO Health Services, and the US Navy, where he managed voice systems, data management, and IT projects.
Work at IGEL Technology
Jeff Mc Curry has been serving as a Technical Relationship Manager at IGEL Technology since 2020. In this role, he focuses on fostering strong relationships with clients and ensuring their technical needs are met. His responsibilities include assisting clients in adapting to virtual environments and managing thin client systems. Mc Curry has also contributed to several high-priority IT projects that enhance user experience and operational efficiency.
Previous Experience in IT Support
Prior to his current position, Mc Curry worked at CURO Health Services as an IT Systems Engineer from 2016 to 2020. He was responsible for various IT tasks, including data management and system maintenance. Before that, he served as a Help Desk Manager at Telesource from 2012 to 2016, where he created and implemented operating procedures for a new help desk and trained support technicians. His earlier experience includes a role at Geek Squad as a Counter Intelligence Agent in 2010.
Background in Corrections and Data Management
Mc Curry began his career in the US Navy, working as a Corrections Specialist from 2005 to 2010. His role involved managing data within the Naval Brig in Pensacola, Florida. He utilized tools such as Cohesity and Veeam for effective data management. This experience provided him with a strong foundation in handling sensitive information and operational protocols.
Education and Training
Jeff Mc Curry studied at Central Piedmont Community College from 2012 to 2013. His education focused on developing skills relevant to the IT field, which he later applied in various roles throughout his career. The training he received contributed to his proficiency in managing IT systems and supporting users in adapting to new technologies.
Customer Service Experience
In addition to his technical roles, Mc Curry has experience in customer service. He worked at Lowe's Home Improvement as a Customer Service Associate from 2010 to 2012. This position allowed him to develop strong communication skills and an understanding of customer needs, which he has carried into his technical roles.