Josh Locher
About Josh Locher
Josh Locher is an Escalation Engineer at IGEL Technology, where he has worked since 2021. He has a background in technical support and solutions engineering, with previous roles at Forward Advantage and J - I.T. Outsource.
Work at IGEL Technology
Josh Locher has been employed at IGEL Technology since 2021, serving as an Escalation Engineer. His role involves addressing complex technical issues and providing advanced support for IGEL's products and services. Prior to this position, he worked as a Technical Support Engineer at IGEL from 2019 to 2021, where he was responsible for resolving escalated customer inquiries and ensuring customer satisfaction. His experience at IGEL spans over three years, contributing to the company's commitment to delivering high-quality support.
Previous Experience at Forward Advantage
Before joining IGEL Technology, Josh Locher worked at Forward Advantage in various engineering roles. He started as a Network and Systems Analyst from 2016 to 2017, where he focused on system management and support. He then progressed to Solutions Engineer I from 2017 to 2019, followed by a promotion to Solutions Engineer II in 2019, where he worked for ten months. His tenure at Forward Advantage provided him with a solid foundation in technical solutions and customer support.
Educational Background
Josh Locher earned his Bachelor’s Degree from California State University, Fresno, completing his studies from 2012 to 2016. His education provided him with essential knowledge and skills in technology and engineering, which he has applied throughout his career in various technical roles. The degree has been instrumental in shaping his professional journey in the technology sector.
Career Progression
Josh Locher's career in technology began as a System Administrator at J - I.T. Outsource from 2015 to 2016. He then transitioned to Forward Advantage, where he held multiple positions, enhancing his expertise in technical support and solutions engineering. His career trajectory reflects a steady advancement in responsibilities and technical skills, culminating in his current role at IGEL Technology.