Kym Gay
About Kym Gay
Kym Gay is a professional specializing in customer onboarding and retention, currently employed at IGEL Technology since 2020. She has a background in fashion and textiles and has held previous roles at Alfa Laval and SCC in sales and technology renewals.
Work at IGEL Technology
Kym Gay has been employed at IGEL Technology since 2020, where she holds the position of Customer Onboarding and Retention. In this role, she focuses on enhancing customer experiences and ensuring successful onboarding processes. Her responsibilities include developing strategies to improve customer retention and satisfaction, which are critical for the company's growth and client loyalty.
Previous Experience at SCC
Before joining IGEL Technology, Kym Gay worked at SCC from 2017 to 2020. In her role within the Technology and Software Renewals Team, she contributed to managing software renewals and client relationships. This position allowed her to gain valuable experience in technology services and customer management.
Experience at Alfa Laval
Kym Gay began her career at Alfa Laval, where she served as a Sales Advisor from 2014 to 2017. During her time there, she was involved in sales processes and customer interactions, which helped her develop skills in sales strategy and client communication.
Education in Fashion and Textiles
Kym Gay studied at UCCA, where she pursued a BTEC Foundation Diploma in Fashion & Textiles from 2006 to 2007. This educational background provided her with foundational knowledge in design and textiles, contributing to her diverse skill set.